Challenge
In McCain's packaging and processing lines, the organization faced critical inefficiencies in defect handling. The production facility lacked a system for users to create and assign defects within these manufacturing areas. There was no mechanism to ensure defect identification through work order notification in the production lines, nor a process to kick defects back to Operators, raise Work Order notifications from the Defect Log, or notify Operators of defect status.
The goals for the project were:
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Ensuring swift identification, assignment, and resolution of issues across packaging and processing lines for efficient defect management.
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Establishing clear accountability for work items within the production facility.
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Providing status transparency to gain insights into defects across manufacturing operations.
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Implementing resolution tracking to identify patterns and areas for improvement in production lines.
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Enabling a cycle of continuous improvement by automatically revisiting unresolved defects in the manufacturing process.