Skriber | AI-Powered Transcription & Summarization for Healthcare
Medical professionals spend hours each day documenting patient interactions. Manual note-taking during fast-paced consultations leads to missed details, increased after-hours workload, and stress recalling conversations later. Skriber partnered with TribalScale to build a HIPAA-compliant transcription and summarization platform powered by AI—automating note-taking, securely storing summaries, and giving doctors immediate access to past conversations.
Impact Delivered
Challenge
Doctors faced three critical issues:
Missed important information during fast-paced consultations
Hours of extra work rewriting and summarizing notes afterward
Limited ability to recall details from past conversations
Skriber needed an intuitive, secure application that would reliably transcribe, summarize, and store conversations—while meeting strict HIPAA compliance requirements.
Solution
TribalScale was selected for its track record in building secure, scalable, and user-centered digital products. We began with in-depth design and discovery workshops, where we mapped doctor workflows, interviewed stakeholders, and analyzed competitor platforms like Freed, Abridge, and Nabla. This uncovered opportunities to create simpler, more intuitive experiences for doctors who are often time-pressed and tech-averse. Working in Agile sprints, we delivered features iteratively, validating workflows through prototypes and small-group testing with physicians. Our developers paired remotely with Skriber’s team to make real-time decisions, while compliance was tightly integrated through tools like Vanta. This collaborative model ensured speed, transparency, and HIPAA readiness from day one.
Phase 1: Web App (MVP)
Real-time transcription with Deepgram
AI-driven summaries using OpenAI and Groq
Session history with view, edit, and delete options
Manual note entry to complement AI summaries
Secure login and tiered subscriptions
HIPAA-compliant infrastructure
Phase 2: Native App + Payments
Mobile application for on-the-go access
Integrated Stripe for subscription and payments
Tools and Technologies Used:
Deepgram
Open AI GPT
Groq
AWS
Vanta
React
AWS Amplify
Stripe API
Figma
Playwright
Browserstack
Outcome
Skriber now operates with a scalable, HIPAA-compliant platform that reduces doctors’ cognitive load and improves patient documentation accuracy. TribalScale went beyond the MVP by delivering scalability roadmaps, compliance expertise, and long-term product recommendations—ensuring Skriber is positioned for enterprise growth.
Why It Matters
Healthcare documentation is a pain point that costs time and creates risk. Skriber proves that with the right design and technology, AI can simplify workflows, protect patient data, and give doctors time back for what matters most: patient care.