Toronto, Canada — September 2025 – What do agentic AI, service design, and call centers have in common? They’re rewriting the rules of financial services — and you’ll find the full story inside the just-released Finscale Volume 2, TribalScale’s bold digital magazine for banking, insurance, and fintech leaders.
This isn’t a magazine you skim. It’s the playbook for winning in an AI-first decade.
Packed with exclusive insights from TribalScale and guest contributors across the global finance ecosystem, Finscale Vol. 2 cuts through the noise and tackles the questions keeping every financial executive awake at night:
The Ultimate Scorecard: AI Spend Leaders – Banks vs Insurers (by Sheetal Jaitly, CEO, TribalScale)
Call Centers: The Untapped Goldmine (by Heather Page)
The Human Factor: Social Engineering Exploits in Salesforce CRM (by Jason Mills)
Building AI Success: A Roadmap to Avoid Pitfalls and Unlock Value (by Felicia Schwartz, Founder and Principal Consultant at BridgeWay)
The Fintech Lab Banks Should Be Watching (by Nagar Rahmani, Senior Vice President, Operations at TD)
Identity in the Age of AI (by Shiven Ramji, President, Customer Identity Cloud at Okta)
Plus bold perspectives from Anna Foat (Founder & Principal Consultant) and Mohit Veoli on the future of AI in banking operations.
And that’s just the start. From The Stablecoin Revolution to The Digital Transformation Trifecta, Finscale Vol. 2 doesn’t predict the future of finance — it delivers it, page by page.
Why You Can’t Miss This Edition
Every edition of Finscale is designed for one audience: leaders who can’t afford to be surprised by disruption.
For executives: Practical roadmaps for adoption and growth.
For innovators: A front-row seat to the trends others won’t see coming.
For the industry: A rare collection of voices challenging the status quo.
“Finance isn’t just being disrupted — it’s being rebuilt. Finscale Vol. 2 gives leaders the tools and foresight to shape what’s next,” said [Insert TribalScale Executive Quote, e.g. CEO Sheetal Jaitly].
Get It Now
Finscale Vol. 2 is live today. If you’re leading transformation in banking, insurance, or fintech — you don’t just want this magazine, you need it.